Cloud Operations Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Cloud Operations Manager based in the United States. We are seeking an experienced Cloud Operations Manager to lead technical teams responsible for delivering reliable, high-quality cloud operations and managed services. In this role, you will oversee either a technical support team or an advanced administration and engineering team, driving service excellence and operational efficiency. You will play a key role in developing talent, strengthening service delivery practices, and ensuring seamless support for client environments. Working closely with cross-functional teams, you will coordinate incident response, optimize operational processes, and improve the overall client experience. You will leverage performance data, automation, and emerging AI capabilities to enhance scalability, productivity, and service quality. This is an opportunity to shape operational strategy, mentor future leaders, and implement measurable improvements in a dynamic, client-focused cloud environment. The position is fully remote within the United States, with a strong emphasis on collaboration, accountability, and continuous improvement.