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Eurofins

Lab Manager

Cork, CO, IE · On-site · Full-time · Testing & Laboratory

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About the role

Customer SupportRisk ManagementContract ManagementLeadership
Eurofins Environment Testing Ireland: provides market-leading and accessible laboratory testing and monitoring services for water, air, soil, waste, building products and industrial hygiene applications, enabling you to make informed and credible decisions related to health and the environment.  Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.   JOB SUMMARY Leading and managing the day to day operations of the Cork Environment Testing ISO17025 accredited laboratory, ensuring samples are processed on time, safely, to the right quality, and ensuring delivery of excellent customer service. Maintain excellent standards of integrity, and compliance with Health and Safety, Quality System, and Customer requirements. Provide leadership, training, mentoring to build and retain a winning team. Proactively lead technical and operational development to deliver business objectives and Customer requirements. REPORTING TO Managing Director RESPONSIBILITIES: - Responsible for the development, safety, and well-being of the team. - Proactively manage operations to meet customer’s requirements by effective planning and management of workflow. - Ensure comprehensive procedures are implemented for thorough contract review of all work received. - Ensure effective and efficient allocation of work on a daily basis to meet business and customer requirements. - Implement and continuously improve quality system requirements. - Ensure compliance with ISO17025 INAB accreditation requirements, regulatory obligations and customer expectations. - Monitor and optimise technical capabilities and introduce new techniques / methods to maintain best-in-class service. - Plan and lead development projects on method performance, validation and quality control systems. - Increase the capability and range of testing provided by the Laboratory to support profitable growth. - Provide Provide leadership, coaching, training and guidance to laboratory staff. - Develop and participate in training programmes. - Develop, implement and review strategy to retain the team and make Eurofins the employer of choice. - Develop, monitor and improve lab KPIs on HSE, productivity, efficiency and service delivery. - Exercise a sound commercial and financial awareness to help reduce and control costs within the required budget. - Undertake root cause analysis in the event of any failure and implement sustainable preventative actions. - Lead and support daily/weekly/monthly checks and internal audits. - Support external audits from third parties, regulatory authorities and accreditation bodies, and customers. - Ensuring excellent standards of housekeeping and hygiene are maintained at all times. - As part of the part of the management team, drive sustainable growth through customer service delivery excellence. - Capacity, workload and resource planning including recruitment - Equipment health, service contracts and calibrations - Business continuity and resilience - Lab risk management and change management - Ensure personnel competency, training, authorisation, performance management and staff engagement are maintained. - Experience managing a team in an ISO17025 accredited commercial laboratory setting. - A relevant degree or equivalent experience. - Organic, inorganic technical and operational experience in commercial ISO 17025 environment. - At least 5 years’ people management experience in a commercial laboratory. - Preferably 10 years’ experience in a commercial laboratory with hands on analytical experience.