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Team Lead, Support Engineering
Pune · Hybrid · Full-time · Professional Services
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About the role
AccountingLeadership
As a Team Lead, Support Engineering at FloQast, you will lead a specialized team dedicated to delivering exceptional technical support for FloQast customers across the Accounting Workflow Automation Platform. Like all roles on the FloQast Support team, this is a hands-on leadership position. You will report to a Manager or Director of Support Engineering and run your team with a high degree of autonomy, balancing your time between hands-on work and people management, ensuring you remain a primary resource for your team while mentoring Technical Support Engineers to unblock customers effectively.