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venture

Account Manager

Markham, Ontario · On-site · Full-Time

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About the role

Cold CallingCRMB2B SalesBusiness DevelopmentLead GenerationCybersecurityAccount ManagementNegotiationContract Management
We are seeking a highly motivated Account Manager to drive new client acquisition through proactive outreach, cold calling, and consultative selling. This role is focused on generating net-new logos, opening doors with decision-makers, and converting prospects into long-term managed services clients.  The ideal candidate is comfortable with high-volume outbound activity, excels at relationship building, and thrives in a performance-driven environment. New Business Development - Prospect, qualify, and pursue net-new clients through cold calling, email outreach, LinkedIn, and networking. - Build and manage a consistent outbound pipeline. - Target decision-makers including CEOs, CFOs, Operations Managers, and IT Leaders. - Identify opportunities for managed services, cybersecurity, cloud, and IT consulting solutions. - Book qualified discovery meetings for deeper technical assessments. Sales Execution - Conduct needs-based discovery and uncover pain points. - Present solutions in collaboration with technical and account management teams. - Prepare proposals and pricing aligned with company standards. - Negotiate contracts and close new business. - Maintain accurate forecasts and deal tracking in CRM. Pipeline & Activity Management - Maintain daily/weekly activity targets (calls, emails, meetings). - Track leads, opportunities, and conversions. - Provide regular reporting on pipeline and performance. - Continuously refine outreach strategies. Market & Relationship Development - Research industries, competitors, and market trends. - Build long-term relationships with new clients. - Represent the company at events and community functions when required. - Position the organization as a trusted IT partner. Performance Metrics (KPIs) - Outbound activity volume (calls/emails/meetings) - Qualified meetings booked - New logos acquired - Monthly/Quarterly revenue closed - Pipeline coverage ratio - Conversion rates Required Qualifications - 2+ years experience in B2B sales, business development, or outbound prospecting - Proven success in cold calling and lead generation - Experience selling services or solutions (IT/MSP experience preferred) - Strong communication and negotiation skills - Comfortable working with CRM systems - Self-driven and results-oriented