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Senior Director, Product
United States (Remote) · Remote · Full-time · Product
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About the role
Customer Success
The Senior Director, Product — Transact is the business owner of Lone Wolf's Transact product line. Transact is our most-used product line and the transaction management platform agents, brokers, REALTOR® associations, and Multiple Listing Services rely on to get deals to the closing table. This role reports to the SVP, Product & Strategy and leads a team of Product Managers across the Transact modules.
This is a business-ownership role, not a feature-management role. Operating as the “Product CEO” for the line, the Senior Director owns the strategy, commercial results, and customer experience of the business, while driving the innovation required to remain the leader in an AI-enabled world.
The Senior Director will lead the future of Lone Wolf Transact, embed AI throughout the transaction workflow to eliminate manual work (in partnership with our Innovation team), and simplify how customers enter and exit the product. They own the Transact P&L, lead the monthly Product Line Review with the leadership team, and serve as the connective tissue across Product, Development, Marketing, Sales, and Customer Success.