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Pessoa Technical Customer Success
US · Remote · Full-time · Support
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About the role
Customer Success
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Pessoa Technical Customer Success based in Brazil.
We are seeking a technically minded and customer-focused professional to drive platform adoption, strengthen customer relationships, and accelerate time to value. In this role, you will lead technical onboarding, facilitate hands-on training, and demonstrate practical use cases that connect technology capabilities with customer needs. You will work at the intersection of customers, Product, and Engineering, translating technical challenges and feedback into actionable improvements. Through data-driven insights, scalable processes, and technical enablement, you will help customers achieve meaningful results early in their journey. You will also contribute to the development of technical documentation, troubleshooting resources, and best practices that support long-term success. This remote opportunity is ideal for someone who combines technical expertise, clear communication, and a passion for emerging AI technologies and software development.