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AccorHotel

Hostess - Russian Speaker

Kuredhivaru Resort & Spa, Noonu Atoll, MV · On-site · Full-time

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About the role

Kuredhivaru Resort and Spa is a tropical oasis nestled in the Noonu atoll within 45 minutes seaplane journey from Male International Airport. The live and colorful house reef, the white sand beach and picture-perfect scenes make the resort as an ultimate beach holiday destination for both thrill seekers and leisure lovers. Each of our 105 villas boast a private pool, cozy terrace and direct access to the ocean. The contemporary and eco-friendly design of the villas offer our guests a comfortable accommodation and laid-back resort experience. - Welcome and greet guests warmly and professionally, with special attention to English-speaking and Russian-speaking guests. - Escort guests to their tables and ensure a smooth seating flow, promptly providing menus and explaining meal plan inclusions. - Manage reservations, seating plans, waiting lists, and special table arrangements for celebrations and special occasions. - Liaise closely with the Food & Beverage service and kitchen teams to ensure smooth and timely operations. - Handle guest inquiries, requests, and concerns professionally, communicating with relevant departments to ensure effective solutions. - Maintain the cleanliness, organization, and presentation of the hostess desk and restaurant entrance area. - Support overall Food & Beverage operations to enhance the guest dining experience. - Collect guest feedback and provide daily updates to the Restaurant Manager and Executive Chef. - Perform opening and closing duties for the outlet in accordance with established procedures. - Pay close attention to detail, including table arrangements, menu presentation, cleanliness standards, and all guest-facing materials. - Consistently maintain high standards of personal hygiene, grooming, and professional appearance in accordance with resort SOPs. - Demonstrate a positive attitude, professional behavior, and excellent guest service skills at all times. - Proven experience as a Hostess or in a guest-facing role within a five-star hotel or luxury resort. - Fluency in English and Russian; additional language skills are an advantage. - Excellent communication and interpersonal skills. - Professional appearance, positive attitude, and a strong guest-focused mindset. - Ability to efficiently manage restaurant reservations and seating arrangements. - Solid understanding of food and beverage service standards and dining etiquette. - Ability to thrive in a fast-paced, multicultural environment. - Basic knowledge of food and beverage operations and international cuisine.  - Competitive tax-free remuneration package - Monthly service charge distribution. - Comprehensive medical insurance coverage - Annual vacation leave with a company-provided return flight ticket.as per company policy - Accommodation, meals, uniforms, and exclusive employee benefits