Senior Business Development Manager - Operations (m/f/d)

As a Senior Business Development Manager - Operations, you will play a pivotal role in driving strategic transformations across our end-to-end operational landscape. Reporting directly to the Head of Operations Strategy & Transformation, you will own critical initiatives across warehouse fulfillment, logistics, and planning to power Westwing's growth ambitions, multi-channel scale, and international expansion. You will partner closely with Westwing leadership and cross-functional partners in Commercial, Tech, and Finance to translate strategic priorities into tangible, high-impact results. We are looking for an analytical, pragmatic, and ambitious owner who thrives in a fast-paced environment and is passionate about scaling operational excellence. This position is permanent and based in Munich. - Own and execute end-to-end strategic projects across warehouse fulfillment, logistics, and supply chain planning to support scalable growth    - Lead logistics and fulfillment setup for international expansions and multi-channel growth initiatives    - Drive warehouse optimization and operational process redesign to continuously improve core business KPIs    - Spearhead digital transformation initiatives and the SaaS migration of our operations technology stack, leveraging AI and automation to enhance operational efficiency    - Collect, analyze, and interpret complex datasets to perform industry benchmarking and establish best-in-class operational metrics    - Facilitate cross-functional collaboration across Operations, Commercial, Tech, and Finance teams to align strategic goals and deliver end-to-end business outcomes - 4+ years of professional experience in strategy/management consulting or the strategy/business development division of a leading e-commerce company    - Practical experience or strong familiarity with e-commerce fulfillment and logistics operations    - Proven track record of successful project management, with the ability to prioritize and execute multiple complex tasks simultaneously while maintaining strategic focus    - Exceptional analytical capability and data-driven problem-solving skills combined with a pragmatic, hands-on, and results-oriented mindset    - Strong collaborative approach and superior communication skills in English, enabling effective engagement as a trusted discussion partner to senior leadership If you are looking for a place where ambition meets creativity, where ideas turn into impact fast, and where people are trusted to grow — you have found it. At Westwing, we're building the Superbrand in Design with a team that's shaping the future of beautiful home & living.  Here is what you can look forward to: - A high-performance culture built on trust, feedback and collaboration - An inspiring, international environment that empowers you to think big, take ownership, and grow beyond your comfort zone - In-Office Culture: 4 office days per week (Mon–Thu) dedicated to fast decision-making, high-impact collaboration, and strong team connections - Work-from-anywhere opportunities for up to 4 weeks per year — as fresh perspectives spark bold ideas - 30 days of paid holiday to rest, recharge, and come back ready to create - A beautiful, centrally located, dog-friendly office with inspiring spaces, a sunny terrace, and good food — designed for moments that energise and connect - Exclusive discounts - 40% off Westwing Collection, 20% off third-party brands (each on non-reduced items), and 20% Family & Friends discount on Westwing Collection, plus special-occasion vouchers - Wellbeing support through mental health resources, sports memberships, and preventive care - Sustainable mobility options with discounted public transport and JobRad — moving with purpose and care for the planet - Support for working parents, including our on-site Westwing Wichtel daycare and a partnership with multilingual provider Elly & Stoffl - One annual Social Impact Day to give back to a cause you care about — because being human is our true superpower - Team rituals that celebrate results and togetherness — from Movie Nights and Oktoberfest to Summer & Winter Parties Westwing, Europe’s #1 in Beautiful Living e-commerce, is present in 20+ European countries and achieved a GMV (Gross Merchandise Volume) of EUR 507 million in 2025. As Europe’s premium one-stop destination for Design Lovers, it offers a unique brand experience with a carefully curated assortment of the Westwing Collection and 3rd party design brands. The integrated platform combines Shop, Daily Specials, Stores, the B2B Service (Westwing Business) and the Westwing Design Service. Westwing’s team works together on its shared purpose to “Excite people to create homes that unlock the full beauty of life”. Founded in 2011, Westwing is headquartered in Munich and went public on the Frankfurt Stock Exchange in October 2018. Our team is a diverse group of professionals aiming for high performance, working together at a fast pace in an inspiring, international and informal environment that enables you to grow your career while working with a brand and products our customers love. We’re made up of passionate people who are creative enough to disrupt the status quo, brave enough to fail and smart enough to win. So come, be part of the “wow, you work at Westwing?” crowd. Diversity is deeply rooted in our culture. Our mission doesn’t stop to inspire only your design choices, it continues to embrace an inclusive lifestyle filled with respect to everyone’s uniqueness, cultural differences and equal opportunity. Operations & Logistics