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Laundry Executive
Chennai, TN, IN · On-site · Full-time
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About the role
Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.
- Conduct daily briefings, supervise and train staff in day-to-day laundry operations
- Ensure guest laundry, dry cleaning and pressing is completed according to department standards and procedures 
- Ensure all guest requests are promptly attended to 
- Records guests and staff laundry lists accurately 
- Post bills accurately and in a timely manner 
- Process all departmental paperwork 
- Check all laundry machinery to ensure that all filters are cleaned regularly and press covers are in good condition; report any machine defects to Engineering 
- Ensure that team members are using laundry equipment properly and keeping them in good condition 
- Keep a strict control and record of items sent for laundering by staff members  
- Assist Executive Housekeeper in assessing team members’ attendance and performance  
- Be well versed in hotel fire & life safety/emergency procedures 
- Attend all briefings, meetings and trainings as assigned by management 
- Maintain a high standard of personal appearance and hygiene at all times 
- Perform other reasonable duties assigned by the assigned by the Management 
- Establish and maintain effective employee working relationships
- Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.  
- Primary school education 
- Good oral proficiency in English language 
- Minimum 2 years of experience in a similar capacity 
- Ability to speak other languages and basic understanding of local languages will be an advantage 
- WHAT IS IN IT FOR YOU:
- Come As You Are
- Work With Purpose
- Grow, Learn and Enjoy
- Explore Limitless Possibilities