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AccorHotel

Laundry Executive

Chennai, TN, IN · On-site · Full-time

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About the role

Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations. - Conduct daily briefings, supervise and train staff in day-to-day laundry operations - Ensure guest laundry, dry cleaning and pressing is completed according to department standards and procedures  - Ensure all guest requests are promptly attended to  - Records guests and staff laundry lists accurately  - Post bills accurately and in a timely manner  - Process all departmental paperwork  - Check all laundry machinery to ensure that all filters are cleaned regularly and press covers are in good condition; report any machine defects to Engineering  - Ensure that team members are using laundry equipment properly and keeping them in good condition  - Keep a strict control and record of items sent for laundering by staff members   - Assist Executive Housekeeper in assessing team members’ attendance and performance   - Be well versed in hotel fire & life safety/emergency procedures  - Attend all briefings, meetings and trainings as assigned by management  - Maintain a high standard of personal appearance and hygiene at all times  - Perform other reasonable duties assigned by the assigned by the Management  - Establish and maintain effective employee working relationships - Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.   - Primary school education  - Good oral proficiency in English language  - Minimum 2 years of experience in a similar capacity  - Ability to speak other languages and basic understanding of local languages will be an advantage  - WHAT IS IN IT FOR YOU: - Come As You Are - Work With Purpose - Grow, Learn and Enjoy - Explore Limitless Possibilities