F&B Executive

Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations. Outlet Operation - Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation - Assist management to supervise junior team members and casual labor under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards - Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis - Take food and beverage orders according to guest’s requirements and preferences - Deliver food & beverage services in accordance to departmental standards and procedures - Ensure that all food & beverage are served according to service standard - Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full - Try to remember individual patron’s names and their preferences to extend a personalized service - Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) - Collect food and beverage supply requisition, ensure that the stock collected is as per requisition - Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management - Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management - Assist other Food & Beverage outlets with their operations during peak times or when required - Secondary / High school education - Additional certification(s) in Food & Beverage will be an advantage - Good reading, writing and oral proficiency in English language - Ability to speak other languages and basic understanding of local languages will be an advantage - Minimum 1 year of relevant experience in a similar capacity - Working knowledge of MS Excel, Word, & PowerPoint - WHAT IS IN IT FOR YOU: - Come As You Are - Work With Purpose - Grow, Learn and Enjoy - Explore Limitless Possibilities