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Functional Lead, AI & Agentforce Delivery
Canada · Remote · Full-time · IT
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About the role
Salesforce
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Functional Lead, AI & Agentforce Delivery based in Canada (Alberta, British Columbia, or Ontario only).
Join a forward-thinking technology consulting environment at the forefront of artificial intelligence, Salesforce innovation, and intelligent automation. As a Functional Lead, AI & Agentforce Delivery, you will lead customer-facing AI implementation projects, helping organizations transform business processes and elevate customer experiences through advanced AI-powered solutions. You will oversee the full project delivery lifecycle, from initial planning and customer onboarding to implementation, performance measurement, and final handover. Working closely with clients, technical specialists, and cross-functional teams, you will translate business objectives into practical, scalable solutions that deliver measurable value. This role combines strategic thinking, hands-on project leadership, and customer relationship management in a fast-paced, agile environment. You will also leverage AI tools and emerging technologies to improve delivery efficiency, drive innovation, and help organizations unlock the full potential of AI agents and automation.