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Revenue Cycle Solutions Consultant
Franklin, TN, US · Hybrid · Full-time · Customer Service
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About the role
Project Management
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
The Revenue Cycle Solutions Consultant will manage client implementations of Experian Health Solutions, overseeing the process from initial kick-off through successful transition and handoff.
At Experian, we believe great work happens when people come together. We're focused on attracting talent in and around our designated hub locations who are open to collaborating with colleagues in person. Aligning employees to these talent markets helps foster collaboration, strengthen team connections, and support long-term career growth within Experian. You will report to the Director, RCSC, and reside in or near our collaboration hub in Franklin, TN.
You'll have opportunity to:
- Participate in end-to-end implementation activities
- Develop an understanding of Experian Health's product suite and apply best‑practice workflows tailored to client environments
- Facilitate requirements gathering, workflow mapping, configuration reviews, and user acceptance testing
- Provide guidance on change management and process optimization to maximize solution adoption.
- Collect and analyze revenue cycle metrics to demonstrate the value and performance of deployed solutions
- Analyze client front-end revenue cycle processes (registration, scheduling, financial clearance, authorization, eligibility, and price estimation).
- Recommend workflow improvements that maximize the value of Experian Health solutions
- Map existing processes and design optimized future-state workflows
- 3+ years of hands-on experience in healthcare front-end revenue cycle (registration, scheduling, eligibility, authorization, and patient access)
- 2+ years' project management experience
- Knowledge of project management processes and documentation
- Prior experience delivering end‑user training, client education sessions, or workflow-based training in a healthcare or technology setting
- Knowledge of Experian Health products and operations, and legislation and regulations affecting the healthcare industry
- Travel 25% for client engagements
- Familiar with interface messages, HL7, X12 and API workflows
- HFMA Certification (required within one year of employment)
- Reside in, or near the designated Collaboration Hub(s) for this role.
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Benefits/Perks:
- Great compensation package and bonus plan
- Core benefits including medical, dental, vision, and matching 401K
- Flexible work environment, ability to work remote, hybrid or in-office
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
- Explore all our exciting benefits here: https://myexperianbenefits.com/ Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address.
Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers
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