Sr. Retirement Benefits Specialist

17967 - Sr. Retirement Benefits Specialist — MI — On Site • Position Summary: The Senior Retirement Benefits Specialist provides advanced administrative support for client-sponsored retirement plans and Vensure's 401(k) Multiple Employer Plans (MEP) and Pooled Employer Plans (PEP). Responsibilities include day-to-day operations, complex plan compliance, supporting annual Form 5500 audits, assisting with MEP/PEP conversions, providing technical guidance to client inquiries, supporting plan enhancement projects, partnering directly with retirement vendors, resolving escalated issues, and mentoring Retirement team members. • Essential Duties and Responsibilities: • Perform advanced daily plan administration, including contribution corrections, escalated distribution and loan reviews, and exception processing. • Serve as a subject-matter resource for internal and external 401(k) administration inquiries, including miscellaneous and advanced questions. • Support annual Form 5500 audits for Vensure retirement plans: validate data, respond to audit requests, and coordinate with auditors and vendors. • Assist with MEP/PEP conversions and perform due diligence with Vensure's retirement vendors to resolve escalated issues. • Create, refine, and follow process documentation for 401(k) administrative procedures to ensure team consistency. • Facilitate Small Account Force-Outs (SAFO) and other specialized plan projects per plan provisions and regulations. • Coordinate with Payroll, Sales, Client Relations, and other Retirement team members to ensure timely and accurate plan administration. • Provide technical guidance and escalate/resolve vendor-related issues as needed; mentor other Retirement team members. • Marginal Functions: • Build and maintain collaborative relationships with team members across disciplines to ensure coordinated communications and services for clients. • Attend webinars and training to stay current on best practices relevant to the company and department. • Complete projects and other duties as assigned by supervisor. • Knowledge, Skills, and Abilities: • Strong knowledge of ERISA and DOL retirement plan rules. • Demonstrated competency in computer operations: accurate data entry, file management, and efficient navigation of multiple software platforms. • Ability to read, interpret, and apply retirement plan documents, regulations, rules, and policies. • Skilled in composing routine reports, internal correspondence, and documentation with clarity and attention to detail. • Professional and respectful communication with internal teams, external partners, and stakeholders at all organizational levels. • Sound judgment in routine situations and adaptability to changing priorities while maintaining productivity. • Exceptional organization, attention to detail, and diligent follow-through to support accurate plan administration and regulatory compliance. • Effective prioritization of multiple tasks and deadlines in a fast-paced environment. • Ability to work under supervision and independently with initiative and accountability. • Adaptability to process changes, regulatory updates, and evolving business needs. • Strong work ethic, reliability, integrity, confidentiality, and commitment to continuous improvement. • Proficiency with Microsoft Office (Outlook, Teams, Excel, Word, PowerPoint) and demonstrated ability to learn new applications. • Required Education & Experience: • Associate’s degree or equivalent combination of experience, skills, and education preferred (including non-traditional degree programs, certifications, or job training programs). • 3+ years of retirement plan administration experience. • Proven ability to work with large datasets in Excel. • Payroll experience is a plus. • MEP/PEP administration experience preferred. • Professional Employer Organization (PEO) experience is a plus. • Credentials such as ASPPA, NIPA, or CEBS are preferred, or willingness to earn one within 12 months. • Required Licenses And/Or Certifications: Not applicable. #SolvoGlobal #LI-PROMOTED #LI-Onsite