Ocean Import Agent

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago. - 15,000 trained professionals - 250+ locations worldwide - Fortune 500 - Globally unified systems Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department. Major Duties and Responsibilities: - Prepare, handle, and process documentation- including house and master ocean bills, commercial documents, and customs/regulatory documents. Understand customers procedures and maintain updated internal DLSOPs. - Track and Trace shipments. - Accurate and timely data entry into our operating system. - Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and in person. - Monitor reports. - Accurate and timely client billing. - Contribute to maintaining strong vendor relationships- carriers, trucking companies, and others. - Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements. - Meet key performance indicators to support department, branch, product, and company goals. - Desire to understand overall department process flow and constantly seek opportunities for improved efficiency. - 6 months to 1 year related experience and/or training; or equivalent combination of education and experience - Strong organizational and prioritization skills are critical.  Attention to detail is a top priority. - Understanding of ocean documentation process an asset - Effective interpersonal skills- including proven abilities to listen, comprehend, and to communicate clearly and concisely both verbally and in writing. - Proficient computer skills- solid data entry with high accuracy rate, email, internet, Excel, Word, PowerPoint. - Fluent in English, both written and verbal - Desire for a career in supply chain/logistics. - Candidates must be legally authorized to work in Canada and able to work from the Calgary location. Relocation is not available for this position. Expeditors offers excellent benefits - Paid Vacation, Holiday, Sick Time - Health Plan: Medical, Prescription Drug, Dental and Vision - Life and Long Term Disability Insurance - RRSP Retirement Savings Plan - Employee Stock Purchase Plan - Training and Personnel Development Program