Deli Manager - Full Time

Londis Dock Rd are seeking a full-time Deli Manager to join our team. Responsibilities include: MANAGEMENT - To assist in the recruitment, training and development of high quality personnel for the delicatessen area - Maintain training records and ensure refresher training is provided to personnel in the area as appropriate - Rostering and general management of personnel to ensure adequate cover within budgetary provisions - Managing the overall performance of the delicatessen area - Ensure delicatessen team is motivated - Ensure delicatessen team comply with requirements of the area in terms of hygiene etc. FOOD MANAGEMENT - Ensure effective & compliant HACCP control systems are in place - Ensure policies and procedures pertaining to fresh food are implemented and managed - Ensure area operates within relevant legislation in terms of HACCP - Ensure you are up to date on all aspects HACCP and food hygiene requirements and communicate same to store management and personnel - Ensure food safety policy is updated and complied with appropriately - Ensure employees comply with good food hygiene practices - Ensure regular cleaning of deli area and equipment - Ensure relevant protective clothing is provided and worn - Ensure critical control points are identified and monitored - Ensure systems in place for temperature checking and food hygiene - Ensure corrective action put in place for critical control points - Ensure the appropriate waste management records are maintained - Ensure appropriate controls are in place for fresh and red meats STOCK MANAGEMENT - Ensure effective stock control systems are in place ensuring stock is rotated accordingly and out of date stock is discarded appropriately - Ensure wastage in the delicatessen area are maintained at a minimum level through effect management of the stock - Ensure effective food management and waste systems are implemented, managed and updated appropriately - Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss (e.g. through wastage, damages) GENERAL - To undertake other additional duties as may be assigned by the Operations Manager FINANCE - Managing budgets for the delicatessen area - Ensure overheads are controlled and minimised where appropriate - Ensure delicatessen sales are maximised - Ensure delicatessen margins are managed appropriately and profitability of the area is maximised - Promote sales within the delicatessen area & achieve sales targets as established by the store manager - Meet targets as agreed including the achievement of the required profit margin for the area OPERATIONS - Ensure delicatessen runs efficiently and smoothly - Ensure delicatessen standards are consistently improved in terms of housekeeping, merchandising, presentation and service ensuring no cross contamination of stock - Plan for market changes and demands as they arise - Ensure delicatessen promotions are managed appropriately - Ensure consistent high levels of customer service are provided at all times - Ensure all customer complaints are dealt with in the appropriate manner - Take necessary action in deli improvements following customer complaints - Ensure food preparation meets the required customer and hygiene standards - Ensure area is presented and merchandised in an effective manner while ensuring compliance with HACCP guidelines - Ensure overall customer service levels within the area are maintained at the required standard LEGISLATION - Take full care of Health and Safety of personnel in the area and ensure any risks are minimised, or where possible, eliminated - Ensure area is compliant with consumer pricing regulations