Surgical Clinical Reviewer, Quality Specialist - Canning Thoracic Institute (CTI), Full-time, Days

Northwestern Memorial Hospital is an academic medical center in the heart of downtown Chicago with physicians, surgeons and caregivers representing nearly every medical specialty. Northwestern Medicine is proud to have five hospitals ranked among “America’s Best” including Northwestern Memorial Hospital, the only Illinois hospital ranked No. 1 for 15 straight years, by U.S. News & World Report, 2026 – 2027. Northwestern Memorial Hospital enjoys a teaching and service partnership with Northwestern University Feinberg School of Medicine, an integration that provides patients access to leading-edge clinical trials and fosters an environment of world-class patient care, academic inquiry and innovative research. Northwestern Memorial Hospital has also received Magnet® recognition*, the gold-standard for nursing excellence, from the American Nurses Credentialing Center. At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? The Surgical Clinical Reviewer reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities of the Surgical Clinical Reviewer include, but are not limited to, collecting and submitting reliable data to the relevant registry. This is accomplished through precise surgical chart review and entry into the database. The SCR will also be responsible for identifying opportunities for quality improvement, through analysis of data, and will be responsible for facilitating such opportunities for improvement. This position requires significant data analysis, presentation and interpersonal skills to influence different areas of the hospital.  Responsibilities: - Identifies patients for inclusion in the registry or database, based on program protocol. - Collects preoperative, operative and postoperative data for the program, as indicated, through the effective utilization of the hospital medical record system. - Contacts patients and/or families by telephone and/or written correspondence to record data of any post-operative occurrences, associated with surgical procedures. - Meets registry caseload accrual and follow-up requirements. - Performs accurate and timely entry of data into the program’s website and assures the transmission of completed data, within program designated deadlines and/or case lock dates. - Successfully completes required training, certification and/or competency requirements.   - Works with other SCRs and Surgeon/Physician Champion in all aspects of the program and shares data with various hospital groups to advance improvement. - Performs targeted patient level investigation of identified themes/trends in data reports. - Represents the registry on various hospital quality committees. - Independently leads and/or collaborates on quality improvement activities - Analyzes reports and develops presentations to leverage data for use quality improvement efforts. - Organizes and facilitates certification site visits and registry validations as needed. - Other responsibilities as designated in support of organizational priorities.#NMH1 Required: - Registered Professional Nurse in the State of Illinois - Bachelor degree - 3+ years of relevant clinical experience - Strong planning, organizational, interpersonal, and conflict resolutions skills - Proficient with PC applications: Excel, Word, PowerPoint - Understanding of and ability to use/apply basic statistics - Ability to review data/documents for accuracy and consistency - Accept and learn from constructive criticism, make decisions with limited information, stay abreast of changes made by regulatory organizations to maintain compliance - Excellent verbal, written communication and interpersonal skills - Ability to troubleshoot software and system issues - Demonstrated problem solving skills - Able to work independently and with a teamPreferred: - 2+ years of quality improvement knowledge and experience - Advanced Excel and Access skills - 1 year of Clinical chart review and abstraction experience - Experience with EPIC Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.  Background Check  Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.  Artificial Intelligence Disclosure  Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.   Benefits  We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.  Click on or copy and paste URL to your browser to view detailed benefits information https://jobs.nm.org/benefits   Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.   If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.