Customer Services Agent

Cape Town, WC, ZA · On-site · Full-time · Merchants

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About the role

Customer Support

Merchants is a leading BPO solution provider specializing in customer experience and customer interactions. We focus on people, process and technology to create exceptional customer experiences. We are passionate about people and our ability to attract the best talent, coupled with our rich history of success and innovation across different industries around the world, is what differentiates us from our competitors. Matric/NQF equivalent Knowledge of retail or hospitality industry desirable Numeracy –Good understanding of solving Mathematics problems Windows Navigation essential Call Centre Customer Service Scenarios [audio] Windows XP Typing Speed