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Amenitiz Solutions

Account Manager – French Market

Barcelona · On-site · FullTime · Customer Success

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About the role

FrenchAccount ManagementCustomer SuccessSpanish
About the role Amenitiz is seeking an Account Manager for the French Market to play a key role in maximizing client value and driving revenue growth. This position focuses on strengthening customer relationships, enhancing product adoption, and strategically increasing Monthly Recurring Revenue (MRR) across a portfolio of clients. The Account Manager will be responsible for maintaining a positive revenue retention rate, ensuring customer satisfaction, and contributing to the company’s long-term success. Your missions - Driving Revenue Growth – Implementing strategic upsell initiatives to maximize MRR while delivering additional value to clients. - Enhancing Customer Retention – Proactively engaging with customers to nurture strong relationships and ensure long-term satisfaction. - Increasing Product Adoption – Guiding clients through platform features to optimize usage and unlock additional revenue opportunities. - Leading High-Impact Conversations – Conducting engaging video demonstrations and business reviews to showcase new features and tailored solutions. - Leveraging Data for Performance Optimization – Monitoring key upsell and retention metrics, analyzing customer trends, and refining strategies to meet revenue goals. - Acting as a Brand Ambassador – Representing Amenitiz with professionalism and enthusiasm, reinforcing its value and fostering client loyalty. About you - 2-3+ years of experience in an Account Management or Sales role, preferably within a SaaS company - Fluency in French and proficiency in English. Either Spanish or Italian is a plus. - Client-focused problem solver, with experience in account management, customer success, or sales. - Passionate about customer success, going the extra mile to help clients grow. - Highly organized and detail-oriented, able to balance multiple priorities while keeping long-term goals in sight. - Driven by ownership and results, always seeking ways to exceed targets and contribute to Amenitiz’s success. Our offer - Competitive salary with performance-based incentives - Stock options with a progressive vesting schedule - Comprehensive health insurance - 25 days of holidays from day one, rising to 28 after your first year and 30 after two years - €10 a day for lunch through our virtual canteen, Kombo, every day you work from the office - Flexible benefits - save on meals, childcare, transportation, and training with our tailored remuneration options - On-demand salary access - no need to wait until the end of the month - Any book, purchased for you, plus access to a shared team library - An international team of 35+ nationalities based in one of Europe's leading tech hubs #LI-LD1