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Americaatwork

Telecommunications Specialist (RingCentral)

Boston Metro Area, MA · On-site · Full-time · INFORMATION TECHNOLOGY

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About the role

A major healthcare organization is seeking an experienced Telecommunications Specialist to support enterprise voice systems across multiple campuses and clinics. This role manages daily telecom operations, VoIP (cloud/on‑prem), call flows, MACs, troubleshooting, and collaboration with IT teams. Ideal candidates bring strong RingCentral expertise, Avaya platform experience, and the ability to support complex telephony environments.