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Field Service Engineer (Utility BESS)
UK (England & Wales) - Home Based · On-site · full-time · EU Delivery&Service
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About the role
Customer SupportSAPCompliancePLCHVACElectrical EngineeringCommunication
Health, Safety & Compliance:
- Always work in accordance with UK health and safety legislation, company procedures, and site-specific requirements.
- Perform risk assessments and method statements (RAMS) before commencing work.
- Ensure compliance with electrical safety standards, and lockout/tagout (LOTO) procedures.
- Promote a strong safety culture and report hazards, incidents, and near missesPreventative Maintenance:
- Conduct planned preventative maintenance (PPM) on BESS installations.
- Inspect battery enclosures, PCS (Power Conversion Systems), transformers, switchgear, HVAC systems, fire suppression systems, and monitoring equipment.
- Complete maintenance documentation accurately and on time.
- Ensure service activities meet contractual requirements and OEM standards.Fault Finding & Repairs
- Diagnose and resolve electrical, mechanical, communication, and control system faults.
- Perform root cause analysis and implement corrective actions.
- Replace defective components including: Battery modules; Inverters/PCS units; Communication devices; UPS systems; Fire Alarm systems; Gas alarm systems; Temperature management systems
- Coordinate with technical support and engineering teams for complex issues.Commissioning & Testing:
- Support site commissioning activities for new energy storage projects.
- Conduct functional testing, electrical verification, and system performance assessments.
- Assist with system energisation and grid compliance testing.
- Produce commissioning reports and handover documentation.Remote Monitoring & Support
- Utilise SCADA and remote monitoring platforms to investigate alarms and performance issues.
- Support customer requests and technical queries.
- Escalate critical issues appropriately to engineering and management teamsDocumentation & Reporting
- Complete service reports using company service management systems.
- Maintain accurate records of work completed, parts used, and recommendations.
- Update technical documentation and service databases.Customer Engagement
- Act as the primary technical representative on site.
- Build strong relationships with customers, contractors, and suppliers.
- Deliver high levels of customer service and professionalism.
Essential:
- NVQ Level 3, City & Guilds, HNC/HND, or equivalent qualification in Electrical Engineering.
- Experience working on: Battery Energy Storage Systems (BESS); Renewables; Low-voltage (LV) electrical systems; Industrial power systems
- Strong electrical fault-finding skills.
- Experience interpreting electrical drawings and schematics.
- Full UK Driving Licence.
- Ability to work independently in a field-based environment.
- Right to work in the United Kingdom.Desirable:
- Previous experience with utility-scale battery storage systems.
- Authorised Person (AP) or Senior Authorised Person (SAP) experience.
- Experience with: SCADA systems; PLC controls; Power electronics; Inverters and converters
- G99/Grid Code knowledge.
- Renewable energy industry experienceTechnical Competencies:
- Electrical installation and maintenance
- High-voltage switching awareness
- Power conversion systems
- Battery technologies (Lithium-Ion preferred)
- Protection systems
- Network communications
- SCADA monitoring systems
- Root cause analysis
- Technical reporting
- Reading and interpreting electrical schematicsPersonal Attributes:
- Strong commitment to safety.
- Excellent problem-solving abilities.
- Customer-focused mindset.
- Self-motivated and organised.
- Strong communication skills.
- Flexible and willing to travel.Working Environment:
- Field-based role covering South East England.
- Frequent travel to customer sites.
- Overnight stays.
- Outdoor work in all weather conditions.
- Remote diagnosis of faults and issues
- A dynamic environment with high responsibilities and an independent working style
- The opportunity for professional development and growth in one of the most fast-growing industries.
- An environment of open communication where all ideas and opinions are valued
- Collaboration with an international and diverse team from all over Europe
- Possibility for remote work
- Qualified training and support with our buddy system
- A detailed introduction to our product portfolio
- Competitive salary and a great bonus structure
- Attractive additional benefits that vary depending on the country