Doorman

Key Responsibilities: - Welcome all guests, visitors, and patrons with courtesy, professionalism, and enthusiasm. - Open and close doors for guests entering and leaving the hotel. - Assist guests with luggage and coordinate with Bell Attendants when required. - Provide directions and information regarding hotel facilities, services, events, and local attractions. - Assist guests with transportation arrangements, including taxis and private vehicles. - Maintain a clean, organized, and presentable entrance area at all times. - Monitor guest arrivals and departures and communicate relevant information to Front Office and Concierge teams. - Assist in managing traffic flow at the hotel entrance. - Support VIP arrivals and departures in coordination with hotel departments. - Ensure adherence to hotel safety, security, and service standards. - Handle guest inquiries and requests promptly and professionally. - Report any suspicious activity, safety hazards, or maintenance issues to the appropriate department.