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Loans Operations Specialist (Contingency)

Philippines · On-site · FullTime · Client Operations

$7/hr – $8/hr

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About the role

Technical Writing
About the Company: We have invented a new credit card powered by an advanced asset-securing platform that enables us to offer much lower APRs to consumers. Our team is a combination of deep technology (Microsoft, Google, Facebook), and finance (Nubank, Goldman Sachs, Square, Carta, SoFi) executives. Our Seed round was led by Max Levchin, and our Series A by Founders Fund - with participation in both rounds by Sequoia, NYCA, and others.   Our work involves building the world’s first completely autonomous asset-securing process, world-class risk models for underwriting, and an incredibly smooth & efficient product experience for consumers to apply, activate, and manage their credit cards.   Cultural Values: 1. Depth and rigor of thought - we try to be rigorous in our thinking & dive into the details 2. Minimalist - we are spartan in our design, in our code, and even in our processes 3. Speed of execution - we move fast & value decisiveness. We think speed drives quality.   Responsibilities ● Reviewing security documents for completeness and recording requirements ● Filing security documents with the relevant County/State Jurisdictions ● Maintain detailed records of all filings and correspondence. ● Verifying documentation, including those provided by clients, ensuring it is complete and accurate to finalize the line filing process ● Communicate with external parties, such as county recorders, vendors to ensure proper filing. ● Assist in resolving any discrepancies or issues related to lien filing - contingency clearing including but not limited to Title Insurance, Homeowners Insurance, Trust Verification, Lien Position Verification, Employment Contingency - Final Title Policy Review and HOI Renewal ● Assisting other departments with document requests and record-keeping ● Stay up-to-date with changes in processes and best practices related to lien and HELOC documentations.   Qualifications ● Experience in financial services or related industries (mortgage experience preferred) ● At least 2 years (and above) experience in handling US Loan or Mortgage tasks ● Strong attention to detail and organization skills ● Knowledge regarding liens and closing documents is a plus ● Excellent communication, interpersonal and problem-solving skills ● Proficiency, speed, and accuracy in written communication ● Fluency, clarity, and good diction in English ● Great organizational skills & time management abilities Ability to handle confidential information with integrity ● Experience using customer communication and task management programs, Google Drive, and Email • Flexibility to work US Pacific time 10 AM to 7 PM (with a 1-hour break time in between) • Must be based in the Philippines   ***Due to the volume of applications we receive, only qualified candidates will be contacted. ***USD 7-8/hr (Pay is commensurate to experience), HMO, HMO dependent/Internet, PTO, Laptop provided