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Mainstream

Junior Mainstream Cloud Engineer

Sofia, Sofia, Bulgaria · Remote · fulltime_permanent · Operations

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About the role

Join Our AI-Powered Cloud Engineering Team At Mainstream, we're building the next generation of cloud operations by combining deep infrastructure expertise with AI-powered automation and intelligent operations. We're looking for motivated Junior Cloud Engineers who are eager to launch their careers, learn from experienced engineers, and grow in an AI-powered infrastructure environment while working with modern enterprise technologies. As part of our Cloud Engineering team, you will support enterprise infrastructure, monitor mission-critical systems, resolve operational incidents, and develop your technical skills while helping our customers maintain secure, scalable and reliable platforms. What you'll do - Monitor infrastructure, system health, performance, security and availability - Provide L1 operational support by responding to alerts and resolving standard infrastructure incidents - Escalate complex issues to higher support levels when required - Perform routine operational tasks, health checks and maintenance activities - Assist with deployments, patching and basic system administration - Follow operational procedures, incident management and security best practices - Maintain operational documentation and runbooks - Continuously learn and contribute to automation and digital transformation initiatives