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Treatment Coordinator

Baton Rouge, Louisiana · On-site · Full Time · Exceptional Dental- Clerical

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About the role

HIPAA
Treatment Coordinator Exceptional Dental of Highland  Baton Rouge, Louisiana Exceptional Dental is looking for a professional, friendly and a reliable candidate to add to our front desk team! Exceptional Dental offers competitive pay and great benefits including:  - Group health insurance - Paid time off and holidays - Free life insurance - 401k Plan - Monthly bonus potential Essential Responsibilities: -  Retrieve messages and e-mails regarding treatment and new appointment and act upon them -  Monitor schedule and patients who are waiting in reception area; notify appropriate staff of patient arrival and when there has been a delay in patient seating for appointment. (Back-up to Greeter) -  Check patient records and provide with appropriate and necessary forms upon arrival (i.e. medical history, HIPAA consent, contact information, IV and oral sedation forms etc.) -  Schedule appointments in consideration of production and capacity - Set up appointments with specialists when indicated; coordinate with specialists office, send x-rays, explanatory letter and provide a referral card/pamphlet for specialist to patient - Present financing options and make necessary arrangements - Prepare End-of-Day routine, including: (a) reconciling production and collection (b)preparing and making bank deposits - Make courtesy calls for treatment follow-up (post-op calls, when necessary) Success Factors - Good interpersonal skills to maintain positive rapport with patients, dentists, other staff members and community - Effective verbal skills to communicate clearly and professionally with patients and staff -  Professional presentation Education and Experience - High School diploma - Prior experience in a dental office preferred - Computer literacy Working Conditions/Physical Requirements:  - Sitting 75% - Standing/walking 25% - Moderate noise levels from dental and other Lab equipment. - Exceptional hand dexterity and typing skills to work with standard software programs provided. - Frequent client and interoffice personnel interaction and phone interaction - Near Vision - The ability to see details at close range (within a few feet of the observer) as required for computer software programs.