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Audio Visual Teleconference Technician II

Schriever SFB, Colorado · On-site · Full-Time · Unified Communications (RECS)

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About the role

SAP
Audio Visual/Video Teleconference Tech II Location: Colorado Springs, CO Clearance: Must be eligible to obtain a clearance Duties/Responsibilities: Execute and support the following task areas: - In support of Missile Defense Agency events, install (to include design and test), operate, and maintain video conferencing equipment. - Must have the ability to be able to follow signal flow schematics/diagrams for installation and O&M Maintenance - Provide technical operational support of the Presentation Center for Mission support - As operational tempo permits, provide Audio Visual, VTC and collaboration system facilitation to other users - Provide VTC and Audio-Visual Teleconference operational support and facilitation within Top Secret SCI/SAP facilities - Maintain the video conferencing-unique hardware, software, and peripherals.  (e.g., TelePresence, CODEC, AV, Monitors, Extron/AMX Touch Panels). - Utilize the existing incident management tracking tool (e.g., Remedy) for all related maintenance activities - Maintain equipment per Information Assurance guidance from both the manufacturer and Government (e.g., the CERT IAVM and DISA) - Troubleshoot and resolve collaboration and business application incidents - Perform preventative maintenance services in accordance with the manufacturer's recommended preventative maintenance schedules and SOPs - Execute configuration management plans, processes and procedures - Maintain/utilize manufacturer service and/or maintenance agreements - Coordinate, integrate, implement (including test, and accept), future collaboration services and equipment - In conjunction with site security processes, comply with access control procedures for facilities housing Video Conferencing Systems Relevant Certifications: - CEDIA Certification a plus - CTS, CTS-I, a plus - AMX ACE a plus - Extron Audio Visual Technician Certificates a plus   Requirements: - Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information - High School Diploma required - Associate or bachelor's degree in engineering, Computer Science, or related field preferred - Experience in the Audio-Visual industry Following skills preferred: - In-depth knowledge of installation, operation, maintenance, scheduling and support of Audio/Visual Equipment, desktop and conference room VTC systems, and Video Projection/Production Equipment in a secure government or military environment - Video projection and Display Equipment. - Digital Video processing and transport Equipment. - Audio equipment including Microphones, Amplifiers, Speakers and Digital Signal Processors. - Extron and AMX Control System processors and User Interfaces - Video CODECs and H.320/H.323 protocols - Experience with Tandberg/Cisco systems installation, maintenance and troubleshooting - Knowledge and experience with network configuration as well as Workstation setup - Working knowledge of TEMPEST standards and IA concerns for multi-classification multimedia systems. - Working knowledge of Audio-Visual Technician concepts such as Video resolutions, aspect rations, scan rates, video standards and digital and analog transmission systems - Must possess an extremely meticulous and organized working style and have an ability to work as part of a team - Be a team leader and possess excellent team qualities. - Strong verbal and written communication skills experience. - Experience with Computer aided drawing program such as Visio (Preferred). - Experience with Microsoft Windows and Office products required. - Understanding electrical current  NMR Consulting is an Equal Opportunity Employer (EOE):  AA M/F/Vet/Disability