Travel Sales and Operations Executive

PurpleRain is "special" because of its people – the quality of the team is outstanding. We take great pride in our people, who are our most valued asset. PurpleRain is a small company with a big ambition, focused on delivering innovation and results. PurpleRain delivers fierce digital strategies, analyses and marketing tactics to aspiring, driven brands with a burning desire to compete. Poised to help you strike at the right moment, we create, implement and measure outcomes-based strategies that produce quantifiable results and challenge the status quo. - Making quotation, travelitineraries, tour packages, costing to the customers - Arranging Hotel Booking, Flight Booking, other transport bookings as per the Travel itineraries in very effective and systematic manner to optimize time slots and priority. - Communicating with suppliers & service providers - Answering Calls both In-bound and Out-bound - Follow up with clients by phone/email about their queries. - Keeping track on documentation, payments. - Follow-up with customers for feedback  about their experience of the tour and service  - Follow the set SLA and guidelines - Meet the set target - Bachelors in Commerce/Tourism/Arts + - 1+ Year Experience in holidays and travel industry - Excellent communication skills - Should be multi-lingual - Ability to ask open-ended questions and uncover information - Ability to work as part of a team - Well organized, meticulous attention to detail with ability to multi-task