Operations Intern – Offline Business Development

📍 Madrid About the role We are looking for an Operations Intern who is eager to gain hands-on experience in People Operations (HR) while being exposed to how a business expands physically. This internship is designed as a learning experience, ideal for students who want to develop practical skills in a dynamic, international environment and be part of building something from the ground up. What you'll learn & Support People Operations (HR exposure) - Support onboarding and administrative processes for new hires - Assist with employee documentation (contracts, amendments) and payroll checks - Maintain and update data across HR and finance systems - Act as a support point of contact for employees and internal stakeholders Operations & Expansion exposure - Support the team in the process of opening new study centers - Assist in coordinating facilities, vendors, and basic operational needs - Help ensure smooth communication between internal teams and external partners - Contribute to ongoing projects related to study center development Cross-functional collaboration - Work closely with People Operations (HR) and RevOps / Expansion teams - Learn how operational and people-related decisions support business growth Who this internship is for - Students currently enrolled in Business Administration (ADE), Psychology, HR, or related fields - Looking to build a career in People Operations / HR, with exposure to business operations - Able to sign an internship agreement with a university or educational institution What we're looking for - Initial experience (internships or part-time roles) in People Administration, Office Management, or similar administrative environments - Exposure to logistics, coordination, vendors, or facilities is a plus - Strong organizational skills with attention to detail and ability to manage multiple tasks - Excellent communication skills and a people-oriented mindset - Stakeholder mindset: curiosity and interest in understanding business needs and collaborating with different teams - Proactive attitude and willingness to learn in a fast-paced environment Languages: - Fluent English required - Native Spanish required What you'll gain - Practical experience in People Operations (HR) in a real business context - Exposure to business expansion and operational processes - Opportunity to contribute to building a new business line from scratch - Mentorship and collaboration with international teams (Madrid, Milan, Vienna) What success looks like - After 3 months: You understand how the offline business and study centers operate - After 6 months: You proactively support processes and take ownership of tasks - After 12 months: You are a reliable team member, trusted by stakeholders and able to manage responsibilities independently Why Join us? This is a unique opportunity to start your career in HR while staying close to the business, gaining exposure to both people and operations. You’ll be part of shaping a new business line at GoStudent—learning not just how companies run, but how they are built.