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Client Growth & Success Manager
US · Remote · Full-time · Support
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About the role
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Client Growth & Success Manager based in the United States.
This role offers the opportunity to build lasting relationships with mid-sized employer clients while driving engagement, retention, and revenue growth.
You will manage a high-volume portfolio of accounts, serving as the primary point of contact and a trusted strategic advisor.
Your focus will be on helping clients maximize program adoption, improve member participation, and achieve measurable outcomes.
Combining relationship management with data-driven insights, you will identify opportunities to strengthen satisfaction, renewals, and account expansion.
You will own renewal and upsell targets while proactively addressing client risks and maintaining a predictable growth pipeline.
Working closely with Marketing, Clinical Delivery, Product, Analytics, and other teams, you will align solutions with client priorities.
This remote opportunity is ideal for a proactive, organized, and commercially minded professional who thrives in a fast-paced environment and enjoys making a meaningful impact in healthcare.