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AccorHotel

Buggy Driver (Vietnamese Local Only)

Phu Quoc, Kien Giang, VN · On-site · Full-time

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About the role

Customer Support
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. We are seeking a friendly and customer-focused Buggy Driver to join our team in the beautiful island of Phu Quoc, Vietnam. As a Buggy Driver, you will play a crucial role in ensuring our guests have a safe and enjoyable experience whilst exploring our resort and its surroundings. - Operate and drive buggies safely to transport guests around the resort and nearby areas - Provide excellent customer service, offering a warm welcome and assisting guests with their luggage and enquiries - Maintain a thorough knowledge of the resort layout, facilities, and local attractions to guide and inform guests - Conduct basic vehicle checks and report any maintenance issues to the appropriate team - Ensure buggies are clean, tidy, and properly equipped before each shift - Assist in keeping pathways and buggy stations organised and free from obstacles - Respond promptly to guest requests for buggy transportation - Adhere to all safety protocols and traffic regulations whilst operating the buggy - Collaborate with other departments to ensure seamless guest experiences - Assist in emergency situations and evacuations when required - Valid driver's licence with a clean driving record - Previous experience in driving or operating small vehicles - Excellent customer service skills with a friendly and supportive demeanour - Basic English language proficiency; additional language skills are advantageous - Knowledge of basic vehicle maintenance - Ability to read maps and navigate the resort grounds efficiently - Strong attention to safety and adherence to traffic rules - Physical fitness to assist with luggage handling and prolonged periods of driving - Flexibility to work in shifts, including weekends and holidays - High school diploma or equivalent (preferred) - First aid certification (preferred) - Previous experience in a customer-facing role in hospitality or tourism (preferred) - Familiarity with Phu Quoc island and its attractions (preferred) What awaits you... - The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. - The ability to challenge the norm and work in an environment that is both creative and rewarding. - Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. - A competitive package and plenty of development opportunities.