hirq
← All jobs

AccorHotel

Waiter /ess

Phu Quoc, Kien Giang, VN · On-site · Full-time

Apply well, not just fast

Create a free account and upload your resume to get a match score, keyword gaps, a tailored resume, a cover letter and interview prep for this job.

About the role

Customer Support
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. We are seeking a friendly and professional Waiter/ess to join our restaurant team in the beautiful island of Phu Quoc, Vietnam. As a Waiter/ess, you will play a crucial role in ensuring exceptional dining experiences for our guests whilst providing attentive and efficient service. - Greet and seat guests, ensuring a warm and professional welcome - Take food and beverage orders accurately and efficiently - Provide detailed menu information, including daily specials and beverage recommendations - Serve food and drinks in a timely and courteous manner - Maintain a clean and organised dining area at all times - Process payments and handle cash and card transactions accurately - Collaborate with kitchen staff to ensure smooth service flow - Respond promptly to guest inquiries and resolve any issues professionally - Adhere to food safety regulations and hygiene standards - Assist in setting up and closing down the restaurant - Previous experience as a waiter/ess in a high volume luxury hotel or resort environment  - Excellent customer service skills with a strong focus on guest satisfaction - Strong communication and interpersonal skills - Ability to work under pressure and multitask effectively - Good knowledge of food and beverage service techniques - Basic maths skills for handling bills and payments - Physical stamina to stand for long periods and carry trays - Ability to memorise menu items and daily specials - Fluency in English; additional languages are advantageous - Familiarity with Vietnamese cuisine and culture (preferred) - Flexibility to work various shifts, including evenings and weekends - Willingness to work in Phu Quoc, Vietnam What awaits you... - The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. - The ability to challenge the norm and work in an environment that is both creative and rewarding. - Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. - A competitive package and plenty of development opportunities.