Service Now Consultant

SRI Tech is an IT staffing and solutions firm that serves clients with a full range of IT services that we deliver effectively and efficiently. Ranked in the top 20% of the fastest growing companies in the US by Inc. 5000 - SRI Tech is fast growing & dynamic firm maintaining its speed to be one of the leaders in serving IT.  Position Title: Service Now Consultant Location: Reston, VA Duration: 6 months Contract Need Local or who can attend Face to face Interview Process: Face to Face Required Skills: · 8 years’ experience in continuous process improvement methodologies including ITIL®, business · process re-engineering, and/or quality management initiatives · Significant demonstrated experience with ITIL® business process reformation, re-engineering, and · project management activities, with extensive Service Catalog and Service Request experience · Expert level experience in Service Now Service Catalog and ServiceRequest design and implementation · Expert level in Reporting based upon requests · Expert level in Service-Now integrations to on-prem application including but not limited to SQL and · WebServices (REST and SOAP) · Expert level experience with workflow creation · Experience working with/leading process reformation teams · Knack for uncovering and recommending timely and high-impacting enhancements to day-to-day · processes · Desire to develop complex strategies to overcome cultural resistance to process-driven change · Experience facilitating quality improvement efforts · Excellent verbal and written communication skills · Excellent leadership and problem-solving skills · Experience with Service Now required, experience with Remedy is a plus Bachelor's All your information will be kept confidential according to EEO guidelines.