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Hello Products

Modern Trade Supervisor

Lagos, LA, NG · On-site · Full-time

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About the role

NegotiationCustomer Support
Hello Products is an African healthcare company, based in Lagos, Nigeria.  A member of Jagal Investments. We develop, manufacture and distribute a range of high quality personal and home care brands  that support healthier life and safer homes throughout Africa. - Responsible for implementing and driving sales and distribution initiatives in the assigned territory. - Responsible for Customers Order Management and Sales to achieve Volume and Value Targets. - Responsible for sales promotional strategy implementation, execution, and evaluation. - Responsible for Customers performance review in Value and Volume as against target - Recommend appropriate Strategies to improve sales and achieve customers’ targets. - Responsible for handling all Customers complaints and ensure prompt resolution. - Gather market intelligence report on competitors’ activities within the assigned Territory. - Give feedback to the company on customers’ response to company products and other activities. - Execute and supervise all brand and trade activation and support activities in the territory. - Ensure timely update on competitors’ activities and report same to the management. - Carry out all market activations in the Territory in accordance with the company policy. - Responsible for efficient utilisation of company assets in the assigned territory. - Manage sales team through accompaniments to enhance performance. - Recommend on the job training for the team - Participate in the development of training materials for the sales force. - Hold regular monthly review meeting with team to develop strategies to grow the business. - Prepare Weekly, Monthly, Quarterly and Yearly sales and distribution report according to company standards.·         Execute promotions e.g. in-store activations to increase shelf off-takes. - Manage receivables to mitigate bad debt. - Coach and supervise merchandisers to ensure continual improvement in capacity, knowledge, customer service and performance. - Ensure deployment of POSM - Education: B.Sc. or HND in Business or Social Science Studies - Experience: 5 years in FMCG Eligible candidate should possess the following skills & knowledge: - Strong leadership skills - Good oral & written communication skills. - Negotiation skills. - Relationship Management skills - Excellent team player and team builder, with good organizational skills. - Good marketing skills with excellent knowledge of FMCG. - Proficient in Microsoft office suite. - Coaching skills. - Ability to motivate and enforce compliance - Interpersonal skills - Ability to work with little or no supervision - Ability to work with people of diverse background and ethnicity and race - Ability to blend with the organizational culture of the Company