Assistant Service Manager/Sales GM

Job Summary: The ASM/SGM is responsible for assisting the Service Manager in day to day operations and managing the business. Responsibilities: - As the lead technician, you will play a crucial role in ensuring the successful completion of our projects from start to finish. - 90% of their time is billable work orders and winning new clients or leads. - Serves as leader in the field; leading, coaching, mentoring, providing trade knowledge to our technicians - Ability to write routine reports and correspondence - Responsible for the training and continued development of the technical and mechanical skills of team. - Complete assigned work orders in a timely manner and communicate work order status with Office. - Sell and develop Preventive Maintenance programs to potential and existing customers - Explain replacement opportunities for aging, inefficient or under-performing systems - Conducting thorough inspections of project sites to assess the installation requirements and determine the most efficient and effective approach. - Supervising and providing guidance to a team of installers and service technicians, ensuring adherence to safety protocols, industry standards, and company policies. - Conducting comprehensive system testing and diagnostics to ensure proper functioning and performance of the installed systems. - Maintaining accurate records of all installed systems, repairs, maintenance, and service calls. - Keeping up to date with industry trends, new technologies, and best practices in HVAC installation. - Adhering to company policies and procedures, particularly those related to safety, quality, and customer service. - Performing any other duties as assigned by the supervisor or management. Qualifications/Require Skills: - Read, write, understand, and carry out oral and written instructions in English. - Ability to manually lift up to 50 pounds. - Must possess a valid driver's license. - Must possess EPA Recovery Certification. - Must possess OSHA 10. - Must be a high school or trade school graduate. - Strong knowledge of electrical systems - Ability to read commercial wiring schematics - Ability to lift 50 pounds independently and use power and hand tools - Must be mechanically inclined - Must have passion for exceptional service - Must be available for on-call rotation (weekend availability) Job Type: Full-time Pay: $90,000.00 - $125,000.00 per year Benefits: - 401(k) - 401(k) matching - Dental insurance - Employee discount - Health insurance - Paid time off - Vision insurance Experience level: - 10 years Schedule: - 8 hour shift - Monday to Friday - Rotating weekends - Weekends as needed Work setting: - In-person Experience: - HVAC: 8 years (Required) - Mechanical knowledge: 8 years (Required) License/Certification: - EPA Certification (Required) Ability to Commute: - Waltham, MA 02451 (Required) Ability to Relocate: - Waltham, MA 02451: Relocate before starting work (Required) Willingness to travel: - 25% (Required) Work Location: In person