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TechBiz Global GmbH

Head of Solution Engineering

Remote job · Remote · fulltime_permanent · Engineering

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About the role

Product ManagementTechnical Writing
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Head of Solution Engineering to join one of our clients' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. Responsibilities: - Lead, mentor, and develop a high-performing team of Solution Engineers. - Provide technical leadership throughout all stages of client engagement: pre-sales, solution architecture, and implementation. - Act as a key technical consultant throughout the sales cycle: clearly and convincingly present product capabilities and business value to prospective clients. - Work closely with sales, product management, and development teams to design and deliver optimal client solutions. - Oversee the integration and implementation of solutions for clients, ensuring smooth and timely deployment. - Take into account all aspects when developing solutions: liquidity flows, execution models, risk parameters, and infrastructure compatibility. - Create and maintain up-to-date documentation, technical guides, and training materials for clients and internal teams. - Actively identify customer needs and suggest improvements based on feedback and market trends. - Define and monitor Key Performance Indicators (KPIs) to assess team productivity and customer satisfaction levels. - Represent the company in technical meetings with external stakeholders, maintaining high standards of professionalism and technical expertise.