Unit Director - West Jefferson

JOB SUMMARY Unit Director – West Jefferson is a full-time, exempt leadership position responsible for directing, overseeing, and managing the daily operations of the designated Club site. The primary focus of this role is ensuring a safe environment and high-quality delivery of three core programs (Academic Success, Character & Citizenship and Healthy Lifestyles),  supervising and training program staff and volunteers, and ensuring strict grant compliance. POSITION DETAILS - Department: Program - Reports To: Chief Operations Officer (COO) - FLSA Status: Full-Time, Exempt ESSENTIAL FUNCTIONS (Key Roles & Responsibilities) Strategic Leadership & Program Management - Youth Development Climate: Develop and foster a positive climate for youth development aligned with the mission and goals of the Boys & Girls Clubs of America. Ensure youth actively participate in diverse programs, receive care, respect, and recognition, and have open access to staff guidance. - Strategic Planning: Contribute to the overall organization strategic plan by developing, implementing, and participating in services and activities for members, drop-in members, and visitors. - Program Innovation: In collaboration with executive leadership (COO/CEO), establish annual program objectives and initiate new programs as approved by the Chief Operations Officer. - Quality Improvement: Monitor and evaluate program achievement against target goals outlined in Youth Development Outcomes; conduct annual written analysis and recommend modifications that respond to member interests. - Technical Assistance: Provide hands-on technical assistance in program design, development, and daily operational execution. Operations, Budget & Resource Management - Facility Management: Manage the Club environment to ensure cleanliness, attractiveness, and safety for all members, staff, property, and equipment. - Financial Control: Participate in the development of the Club’s annual budget, control expenditures against target lines, and make strategic purchasing recommendations for supplies and equipment. - Grant Compliance & Reporting: Oversee the proper documentation and compilation of reports to fulfill all grant management compliance guidelines. Staff Supervision & Performance - Team Leadership: Supervise, evaluate, and manage the performance of assigned staff and volunteers in achieving organizational goals. - Human Resources Collaboration: Partner with Human Resources to implement effective staff development, training, and retention programs. - Meetings: Conduct regular program staff meetings and actively participate in organizational administrative staff meetings. Community Engagement & Relations - Partnership Development: Build and maintain collaborative partnerships with public entities, civic groups, and social agencies within the community to interpret and advance organizational objectives. - Public Relations & Marketing: Promote membership growth and coordinate program publicity in conjunction with the Resource Development team and executive leadership. Note: All community marketing and solicitations must be approved by the Chief Operations or Chief Executive Officer. - Family Communication: Establish and maintain strong, productive relationships between Club staff, parents, and guardians to resolve problems collaboratively. ADDITIONAL RESPONSIBILITIES - Conduct annual staff evaluations in cooperation with executive leadership. - Participate in special programs, organizational initiatives, and community events. - Maintain flexibility to work occasional evenings and weekends as needed. - Drive Club vehicles to transport members or support operations when required. RELATIONSHIPS - Internal: Maintains close, daily contact with members, professional staff, and volunteers to communicate the organization’s mission and youth development strategies. Keeps open communication lines with the Chief Operations Officer and Chief Executive Officer. - External: Connects with community groups, schools, parents, and stakeholders to resolve student issues and publicize Club initiatives. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge - Deep understanding of youth development principles, behavior management techniques, and program design. - Familiarity with facility management, volunteer coordination, and grant reporting metrics. Skills - Proven ability to train, supervise, and motivate a diverse team of staff and volunteers. - Strong strategic planning, problem-solving, and budget management skills. - Excellent interpersonal and communication skills, with a demonstrated ability to engage comfortably with the general public. Abilities - Ability to motivate youth and handle behavioral interventions with patience and care. - Ability to work both independently and collaboratively as a dedicated "team player" to reach organizational - benchmarks. QUALIFICATIONS & REQUIREMENTS - Experience: Minimum of two (2) years of professional experience in a Boys & Girls Club or a similar youth-serving organization, with demonstrated success in planning and supervising programs and facilities. - Education: Bachelor’s degree preferred, with emphasis on youth development or education. - Certifications: CPR and First Aid Certifications (or ability to obtain immediately upon hire). - Licensing: Valid state driver’s license, and eligible to apply for Commercial Driver’s License (CDL) to operate organization buses. - Background Screening: Must successfully pass a pre-employment and ongoing background check and drug screening. PHYSICAL & MENTAL DEMANDS - Exertion Level: Considered a light exertion position. Involves occasionally lifting or moving heavy objects up to 20 pounds, frequently lifting or moving up to 10 pounds, or constantly moving a negligible amount of force. - Mobility: Requires sitting a good portion of the day, but involves walking and standing for extended periods of time, moving at a brisk pace across Club sites, and navigating a high-energy youth environment. - Mental Agility: Requires the physical and mental stamina to manage an environment that can be demanding; ability to prioritize multiple tasks, handle frequent interruptions, and maintain a high level of situational awareness to ensure youth safety.