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Eataly North America

Seasonal Wine Sales Associate (Part-Time) - Eataly Eaton Centre

Toronto, ON, CA · On-site · Contract · Retail Market

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About the role

Customer Support
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: - EAT authentic Italian food at our restaurants, cafés and to-go counters - SHOP a selection of high-quality Italian, local and homemade products - LEARN through our classes and our team’s product knowledge This is a seasonal position with an expected end date of 01/02/2027 The Wine Store Sales Associate assists guests with all steps of their shopping experience including: guiding them to products, securing products out of reach, loading heavy items and making suggestions. Reports to the Area Beverage Operations Manager. - Provides prompt, efficient and friendly guest service - Educates guests about Italian Wines, beer and beverages sold at Eataly - Receives and stocks wine and wine store merchandise, may review invoices - Rotates, faces and replenishes merchandise - Executes La Scuola Sip & Savor wine classes under the direction of the Beverage Director - Sets up for each class including rolling silverware, setting places and gathering materials - Checks in guests and introduces classes - Opens wine and pours for guests - Describes flavor profile, pairing detail and winery information - Breaks down after each class - Performs other duties as required or assigned - High school diploma or equivalent preferred - Wine sale experience - Italian wine knowledge preferred - Strong customer service skills and experience in a customer-facing roleJob Requirements - Ability to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; exert up to 10 pounds of force constantly to move objects - Ability to exert well-paced mobility for periods up to 4 hours  - Flexible availability, including weekends, preferredCompensation - Compensation for this role is $20.00 hourly - This position has been posted to fill a current vacancy Benefits and Perks - Paid Time Off - Free family meal daily - Discounts at Eataly - Classes on products and Italian cuisine - Referral bonus program - and more!