Restaurant Floor Manager - Eataly Soho

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: - EAT authentic Italian food at our restaurants, cafés and to-go counters - SHOP a selection of high-quality Italian, local and homemade products - LEARN through our classes and our team’s product knowledge The Restaurant Manager assists the Restaurant Food and Beverage Manager in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant Food and Beverage Manager and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks. - Supports the Restaurant Food and Beverage Manager with hiring, assigning, training, evaluating and terminating employees - Documents, investigates, escalates and resolves all employee and guests incidents - Ensures exceptional service standards are consistently met and that activities are carried out effectively - Inspects dining room and storage areas to ensure compliance with health and safety regulations - Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications - Reviews financial information such as sales, inventory and costs to monitor budget - Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc. - Performs other duties as required or assigned - 2+ years of experiencing leading or managing a front-of-house restaurant team - Understanding of steps of service - Outstanding communication, leadership and problem-solving skills - Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred - Knowledge of Italian cuisine and beverage highly preferredJob Requirements - Availability to work onsite with a flexible schedule often including evenings, weekends and holidays - Ability to lift up to 50 pounds - Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squattingCompensation: The annual compensation for this position is $70,000 - $80,000  Benefits and Perks - Medical, Dental, Vision Insurance - Paid Time Off - Paid Parental Leave - 401K with match or RRSP - Free family meal daily - Discounts at Eataly - Classes on products and Italian cuisine - Referral bonus program - and more!