Storage and Fulfilment Growth Manager

Renda is a B2B fulfillment platform that simplifies the process of order fulfilment and retail distribution for both local and international businesses across Africa by providing easy access to first to last mile logistics solutions. Our vision is to become the largest and most trusted Fulfillment partner for retailers, wholesalers, manufacturers and e-Commerce platforms across Africa.     Key Responsibilities: 1. Develop Growth Strategy: Formulate and execute a comprehensive growth strategy tailored specifically for the storage and fulfilment segment, aligning with the company's overall expansion objectives across multiple African countries. 2. Market Analysis: Conduct thorough market research and analysis to identify key trends, opportunities, and challenges within the storage and fulfilment sector in target regions. Utilize data-driven insights to inform strategic decision-making. 3. Stakeholder Engagement: Build and nurture strategic relationships with key stakeholders including storage providers, fulfilment centers, suppliers, and other relevant partners. Collaborate closely with internal teams to ensure seamless integration and alignment of services. 4. Business Development: Lead efforts to onboard new storage and fulfilment partners onto the platform, negotiating terms and agreements to optimize service offerings and enhance the value proposition for customers. 5. Customer Acquisition: Drive customer acquisition initiatives by implementing targeted marketing campaigns, promotional activities, and partnerships to increase awareness and generate leads within the storage and fulfilment segment. 6. Retention and Upselling: Develop and implement strategies to enhance customer retention and satisfaction, leveraging data analytics and customer feedback to continuously improve service quality. Identify opportunities for upselling and cross-selling additional services to existing customers. 7. Performance Monitoring: Establish KPIs and performance metrics to track the effectiveness of growth initiatives and ensure alignment with business objectives. Monitor and analyze key metrics regularly, providing insights and recommendations for optimization. 8. Market Expansion: Identify and evaluate opportunities for expansion into new markets and territories within Africa, assessing market dynamics, regulatory requirements, and competitive landscape to inform expansion strategy. 9. Team Collaboration: Collaborate closely with cross-functional teams including product development, operations, marketing, and finance to drive growth initiatives and ensure alignment with overall company goals. 10. Continuous Learning: Stay abreast of industry trends, best practices, and emerging technologies in the logistics and fulfilment space. Continuously seek opportunities for innovation and improvement to maintain a competitive edge in the market.   Qualifications: ● Bachelor's degree in Business Administration, Marketing, Logistics, or a related field. MBA or relevant post-graduate qualification would be an added advantage. ● Proven track record of success in driving growth initiatives, preferably within the logistics, e-commerce, or technology sectors. ● Strong understanding of storage and fulfilment operations, logistics processes, and supply chain management principles. ● Excellent analytical skills with the ability to interpret data, generate insights, and make data-driven decisions. ● Strategic thinker with a demonstrated ability to develop and execute effective growth strategies. ● Exceptional communication, negotiation, and interpersonal skills with the ability to build rapport and influence stakeholders at all levels. ● Results-oriented mindset with a focus on delivering measurable outcomes and achieving targets. ● Ability to thrive in a fast-paced, dynamic environment and adapt to evolving business needs. ● Fluency in English is required; proficiency in other local languages is a plus. ● Willingness to travel as needed Our Vision: To be the largest and most trusted fulfillment partner for retailers, wholesalers, manufacturers and e-Commerce platforms across Africa.