Mobile Service Technician

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA. We are looking for a Mobile Service Technician to compliment our superstar team.The role requires technical expertise and strong mechanical ability to troubleshoot and repair our humanoid robot fleet. As a mobile technician, you will serve as a frontline technical representative—traveling to customer facilities, deployment zones, and trial sites. Responsibilities: - Responsible for the maintenance of humanoid robots and necessary mobile infrastructure at commercial or residential locations. - Perform routine maintenance and repairs on the humanoid robot fleet. - Proficient in troubleshooting mechanical, electrical and software-based issues. - Work closely with engineering, build, validation and fabrication teams to resolve issues quickly. - Verify use-case stability on-site and provide direct, actionable feedback to the Development teams to drive product improvements. - Maintain detailed and accurate records of all maintenance and repairs. - Develop tools and document diagnostic procedures for process improvement. - Ability to follow assembly documentation. - Ability to work under short timelines when needed. - Experience in customer-facing positions. - Valid Driver License and clean driving record. Requirements: - 3+ years experience working with complex systems. - Familiarity with computer based tools such as but not limited to CMD prompt, Google Suite, in house development GUI’s. - Familiarity with electrical hardware based diagnostic tools such as but notlimited to Scope, Digital MultiMeter, Current Probes. - Familiarity with torque tools and mechanical assembly. - Ability to read PCB and Harness schematics. - Full system architecture diagnostic experience and organized diagnosticprocesses. - Ability to remove and replace mechanical components up to 50lbs. - Great attitude and excited to face challenges. - Valid drivers license and clean driving record. Bonus Qualifications: - DAQ system implementation experience. - Small brushless motor experience. - Harmonic drive, clutches, torque/force sensor knowledge. - Robotics experience. - Experience using Jira, Confluence, Slack. - IPC 610, 620 or J-Std-001. The US base pay range for this full-time position is $30.00 to $55.00 per hour. The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.