Technical Writer

ON.energy is setting the standard for large load interconnection. ON’s patented AI UPS™ is a medium-voltage UPS that serves as a firewall, protecting the data center from the grid, and the grid from the data center. With multiple gigawatts currently under construction, we are enabling grid-safe data centers. Job Title: Technical Writer - ISO 9001 Quality Management Systems Location: Houston, TX (open to remote) Reports To: Quality Management Systems Program Manager About ON.energy ON.energy is setting the standard for large load interconnection. ON’s patented AI UPS™ is a medium-voltage UPS that serves as a firewall, protecting the data center from the grid, and the grid from the data center. With multiple gigawatts currently under construction, we are enabling grid-safe data centers. Position Summary We are looking for a skilled Technical Writer, with 3+ years of technical writing experience, preferably in ISO 9001 Quality Management Systems (QMS) and operations. This is a full-time position supporting the build-out of a unified ISO 9001:2015 Quality Management System across ON.energy’s US operations. In this role, you will turn how our teams actually work into clear, auditable, compliant documentation - policies, procedures, and work instructions that people will use and that certification auditors will accept. The primary responsibilities will include developing and maintaining QMS documents and aligning them to ISO 9001:2015 requirements. Qualifications - 3+ years of technical writing experience, preferably in quality, operations, or industrial/energy environments - Strong working knowledge of ISO 9001:2015 requirements and documented information expectations - Strong proficiency and proven experience in Technical Writing for developing Process Workflows, Policies, Procedures, standard operating procedures (SOP’s), and Forms for an ISO 9001:2015 Quality Management System - Strong proficiency with key Microsoft platforms (e.g. Excel, Word, Viso, Planner) and AI platforms (e.g. Claude, ChatGPT, CoPilot, Gemini) - Experience with document control systems (e.g. SharePoint, Confluence) - Strong organizational skills, and attention to detail - Ability to turn complex processes into clear, usable instructions - Ability to work independently with process owners at different levels - Ability to manage several documentation projects and deadlines at once Key Responsibilities - Develop and maintain QMS documents: quality policy, manual, procedures, work instructions, forms, and templates - Interview process owners to capture real workflows - Align documents to ISO 9001:2015 clauses (4-10), including documented information requirements (clause 7.5) - Produce bilingual (English/Spanish) documents where needed, or coordinate translation and review - Support internal audits, management reviews, and external certification or surveillance audits by supplying records and answering documentation questions - Standardize document formats, style, and terminology across sites - Build visual aids such as flowcharts, process maps, and checklists For US-based roles - What you’ll get: - Competitive salary + annual performance-based bonus eligibility - Medical, dental, and vision insurance - 401(k) with company match - Paid time off and company holidays For Mexico-based roles - What you’ll get: - Competitive salary + annual performance bonus eligibility - Christmas Bonus (Aguinaldo): 30 days - Major medical expenses and life insurance - Paid time off and holidays (per local policy) For all roles: - Professional development and growth opportunities - Opportunity to grow with a mission-driven team shaping the future of clean energy - Equal Opportunity: ON.energy is committed to equal employment opportunity and to maintaining a work environment free of harassment, discrimination, or retaliation. - Benefits vary by role and location and are subject to change. Agency Notice: ON.energy does not accept unsolicited resumes from staffing agencies, search firms, or third-party recruiters. Resumes submitted without a fully executed Master Services Agreement (MSA) and a written request from an authorized member of our Talent Acquisition team will be considered the property of ON.energy. No placement fees or compensation will be paid for unsolicited candidate submissions.