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Coface

Debt Collection Sales Manager

Hong Kong, HK · Hybrid · Full-time · Debt Collection - 007

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About the role

B2B SalesLead GenerationNegotiationCRMBusiness DevelopmentGo-to-MarketMandarin
At Coface we make trade happen everyday  Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world. With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy. Joining Coface means being part of a close-knit international organization, where your ideas matter.  We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions. Shape the future of trade with us. Join our Happeners! MISSION : Responsible for building and growing Coface's Debt Collection business in Hong Kong. The role is a hands-on individual-contributor hunter position focused on developing the market from the ground up, originating and closing new mandates, and creating cross-selling opportunities with Credit Insurance, Business Information and other Coface solutions. The role combines local entrepreneurial ownership with the capabilities, brand and international network of a leading global Trade Credit Insurance organization. MAIN RESPONSIBILITIES:   - Develop and execute the country go-to-market plan for Debt Collection in Hong Kong, including priority segments, target accounts, channels and commercial actions. - Act as a hunter: proactively identify, approach and convert new clients rather than relying primarily on an inherited portfolio or inbound opportunities. - Build a qualified pipeline through direct prospecting, referrals, networking, events and partnerships with brokers, banks, financial institutions, law firms, trade associations and other relevant intermediaries. - Manage the full sales cycle from lead generation and needs analysis through proposal, negotiation, contracting and handover for onboarding. - Work closely with Credit Insurance, Business Information and other commercial teams to identify and convert cross-selling opportunities within Coface's existing client base. - Translate client needs into commercially sound Debt Collection solutions in cooperation with local, regional and international operations, legal, compliance and finance stakeholders. - Build trusted relationships with CFOs, Finance Directors, Credit Managers, business owners and other senior decision-makers. - Maintain accurate pipeline, activity and forecast information in the relevant CRM and provide regular reporting on market development and results. - Represent Coface as the local Debt Collection commercial ambassador and contribute market intelligence, competitor insights and client feedback. - Ensure that all commercial activities comply with applicable laws, regulations, internal policies and Coface standards.COUNTRY MARKET EMPHASIS - Prioritise regional headquarters, trading companies, financial institutions and multinational corporations based in Hong Kong. - Develop cross-border opportunities linked to Greater China and Hong Kong's role as a regional business hub. - Build referral relationships with brokers, banks, legal firms, chambers of commerce and relevant professional networksKEY PERFORMANCE INDICATORS - New Debt Collection clients and mandates acquired. - Debt Collection revenue, collection volume and profitability against agreed targets. - Qualified pipeline created and conversion rate. - Cross-selling opportunities generated and converted with other Coface business lines. - Strategic local partnerships and referral channels established. - Quality of sales handover, client onboarding and internal collaboration.CORE BEHAVIOURS - Hunter mentality and strong bias for action. - Entrepreneurial ownership and accountability. - Client focus and commercial curiosity. - Collaboration across products, countries and functions. - Integrity, sound judgement and respect for compliance requirements. - Persistence and comfort with ambiguity. - Minimum 3-5 years of relevant B2B sales or business development experience - Proven track record of prospecting, originating and closing new B2B business. - Experience in Debt Collection, credit management, Trade Credit Insurance, banking, financial services, legal services or another relevant B2B solution environment is preferred. - Entrepreneurial mindset and willingness to establish a new business activity with limited initial structure. - Self-starter who is resilient, pragmatic and comfortable working independently while actively leveraging regional and global support. - Strong consultative selling, negotiation, presentation and stakeholder-management skills. - Commercial judgement and ability to balance growth, client value, operational feasibility, compliance and profitability. - Fluent English and Cantonese; Mandarin is strongly preferred. - Bachelor's degree in Business, Finance, Law or a related discipline, or equivalent relevant professional experience. - Hybrid working model after the first month - Great place to work: central and modern office  - Opportunities to learn: budget every year for training, languages platform, e-learning platform, dedicated development program… - Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field - Health care