Citizen Services Representative

Duties:  - Receives and responds to citizen requests/concerns. - Prepares monthly and annual reports. - Researches and maintains claim and lawsuit files. - Performs radio communicator duties. - Types letters, memos, and various forms. - Performs all duties in a customer service orientated manner, adhering to all safety and board policies, regulations, or procedures. - Must perform duties in a safe, professional, and courteous manner to promote a positive image of the Road Commission for Oakland County. - Requires a daily schedule that supports RCOC hours of operation. - Regular and predictable onsite job attendance is an essential function of this position. Special Experience/Education - A High School Diploma or equivalent is required. - Training in office procedures and clerical skills are required. - A minimum of two (2) years of clerical and word processing experience is required. - Must possess and maintain a valid State of Michigan Driver’s License. Disclosure: This position is within a bargaining unit and the individual that holds this position is subject to the terms and conditions of the existing collective bargaining agreement. Disclaimer - Must be legally eligible to work in the United States and possess a Valid Driver's License. - Attractive benefits package. - EOE/ADA/Drug Free Workplace.