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Senior Operations Manager (East)
US · Remote · Full-time · Others
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About the role
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Operations Manager (East) based in the United States.
Lead large-scale fleet maintenance operations across the East Coast, ensuring customer assets remain safe, reliable, and ready for service. In this senior leadership role, you will oversee multiple regional sites and guide fleet managers, technicians, and administrative teams to achieve operational excellence. You will manage a dedicated customer account, balancing maintenance performance, customer satisfaction, financial oversight, and service delivery. By monitoring key performance indicators, service-level agreements, safety standards, and compliance requirements, you will drive measurable improvements in fleet uptime and business results. You will also strengthen customer relationships, optimize maintenance planning, and coordinate suppliers and third-party service providers. This opportunity is ideal for a hands-on, results-driven leader with extensive fleet maintenance experience and a passion for developing high-performing teams.