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Front Desk Representative
Houston, TX, US · On-site · Full-time
$50K – $55K
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About the role
Customer Support
At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.
 
 
 
Escritura
Front Desk Representative
Introduction
We are seeking a friendly and organized Front Desk Representative to welcome visitors, assist customers, and support daily front desk operations. This role is suited for individuals who enjoy interacting with people and maintaining a professional, organized, and welcoming environment.
Responsibilities
- Welcome visitors, guests, and customers in a professional manner.
- Answer and direct incoming phone calls and general inquiries.
- Provide accurate information and direct visitors to the appropriate team members.
- Assist with scheduling appointments and coordinating meetings.
- Maintain a clean and organized reception area.
- Receive and distribute mail, packages, and office correspondence.
- Assist with filing, data entry, and routine administrative tasks.
- Maintain accurate records and communicate messages promptly.
- Provide general support to office personnel as needed.
What We Offer
- Competitive compensation.
- Training and professional development opportunities.
- Welcoming and collaborative workplace.
- Opportunities for career development and advancement.
- Valuable experience in reception, administration, and customer service.
- Strong verbal and written communication skills.
- Friendly, professional, and service-oriented demeanor.
- Excellent organizational and time-management abilities.
- Attention to detail and accuracy.
- Ability to multitask and manage priorities.
- Basic computer and office software skills.
- Reliable, punctual, and dependable.
- Ability to work independently and as part of a team.
- High school diploma or equivalent preferred.
- Previous front desk, reception, or customer service experience is helpful but not required.
- Entry-level candidates are encouraged to apply; training provided.
- Competitive Salary: $50,000 – $55,000 annually.
- Career Growth Opportunities: Clear pathways for professional advancement and long-term development.
- Professional Training: Opportunities to strengthen communication, leadership, and client relationship skills.
- Skill Development: Gain valuable experience in brand representation, business communication, teamwork, and strategic thinking.
- Supportive Team Environment: Work alongside ambitious professionals who value collaboration and shared success.
- Meaningful Contributions: Take on responsibilities that directly support business relationships and brand growth.
- Professional Exposure: Develop transferable skills and gain insight into a fast-paced, evolving business environment.