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Warranty Services Representative, Common Elements

Canada · Remote · Full-time · Support

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About the role

Negotiation
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Warranty Services Representative, Common Elements based in Canada. In this role, you will help protect condominium owners by providing technical guidance and overseeing warranty claims involving common elements in residential construction. You will work with builders, vendors, condominium corporations, property managers, homeowners, consultants, and legal professionals to assess concerns and support fair, timely resolutions. Through on-site inspections, meetings, conciliations, and claim decisions, you will help ensure that warranty obligations are met in accordance with Ontario legislation and construction performance standards. The position combines practical construction expertise with negotiation, dispute resolution, and independent decision-making. Working remotely from a home office in Ontario, you will travel frequently by car to assigned locations throughout the Greater Toronto Area and other parts of the province. This opportunity is well suited to an experienced construction professional who values consumer protection, impartiality, and collaborative problem-solving.