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SMCP

Store Manager - Ghent - H/F

Ghent, Flanders, be · On-site · Full-time · Retail / Sales

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About the role

Customer Support
We are looking for a Store Manager (Temporary) to efficiently manage the daily operation of the store, including sales, customer service, operations and administration, communication, merchandising, and team development.    Your missions - Meet personal and store sales targets  - Assist in the tracking, monitoring, and communication of business results  - Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales  - Ensuring all Policies & Procedures are compliant  - Support the store in minimising stock loss by following the loss prevention policies, procedures and action plans.  - Resolve all client problems and complaints quickly and effectively  - Assist sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise)  - Assist in the implementation and maintenance of all merchandising/visual directives  - Ensure the sales floor organized and always reflects the correct visual image - To recruit, train and develop staff  - Ensuring the integrity of payroll and the payroll process  - Continually evaluate the performance of each employee and provide constant feedback to ensure results  - Resolve all human resources issues in a timely and effective manner, partnering with HR when necessary   About you: - You have more than 3 years of experience in management in the premium/luxury retail industry. - You show adaptability to customers and business needs, a commercial mindset and are able to supervise and motivate a team. - You speak DutchNext step? Our HR team and Regional Director will review your profile and contact you for an interview.   - Transport allowance  - Monthly team bonus scheme  - Exclusive staff discounts  - Uniform  - Meal vouchers