Mr D - Data Integration Team Leader

Mr D, a division of takealot.com, is looking for a highly talented Data Integration Team Leader to join our team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us! Think you’ve been challenged before? Think again! - Scale: Show the millions of Mr D customers what you can do - Learn: We work with the best of the best, and then some. - Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D. We like to promote from within: Here’s your chance. This position reports to the Data Integration Manager. Your responsibilities will include: - Managing of national partner relationship, catalogue requirements and queries - You will have a good understanding of Mr D's integration practices and systems - Ensuring that the productivity targets for onboarding of new partners are met as per internal service level agreements. - Identify and escalate potential system and process improvements. - Identify and escalate problem areas, trends and training opportunities to the appropriate stakeholder/s - Manage your team’s through regular performance discussions and coaching. - Liaise with internal departments to solve partner queries and escalate partner-facing challenges to the relevant stakeholders - Assess any service failure and identify the root cause and take appropriate action to ensure similar failures are avoided - Lead a team of 20 + and optimally manage all staffing needs, productivity, and quality - Manage all Internal and external partner services complaints - Ensure company policies and procedures are communicated to the team, managing and resolving people-related problems, including but not limited to resolving employees conflict of interest and absenteeism. - Manage and maintain a highly focused and motivated team - Daily query management resolution Attributes required: - Passionate about teamwork - Responsible and Accountable - Excellent verbal and written communication skills - Leadership skills – display the qualities of a leader and set a good example - Strong interpersonal skills and the ability to work as an effective team member and leader - Problem-solving skills - Analytical skills - Attention to detail and accuracy in a high-pressure environment - Ability to prioritize workloads - Ability to work independently but also be a team player across teams - Must be computer literate in MS office packages - Must be computer literate in G Suite packages - Be project orientated - Must be able to work overtime when required - An enthusiasm for food - Willingness to support the greater Mr D team to achieve its aspirational goals Qualifications & Experience: - 3+ years experience in a data-focused operational environment. - Matric - A relevant tertiary qualification - 1+ year/s experience in supervising a team of 12 or more team members would be beneficial Let’s talk about life @ Mr D - The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny. - No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great. - Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy and more. - Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times). - Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. - Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. - Free parking: No more 5km fun runs to your desk (unless you want to). Like what you see? If you meet the above you are an Extraordinary Mind. Apply today!! Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference