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takealot.com

Branch Supervisor

Port Elizabeth · On-site · TFS

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About the role

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Branch supervisor to join our team in Port Elizabeth Join Our Mission at Takealot Fulfilment Solutions | We Are TFS Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth. Who We're Looking For: Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission. At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. This position reports to the : Hub Manager Your responsibilities can include: - Responsible for the supervision of the fleet and all other secondary roles which flow from this function. - Ensures the on-time delivery of product to/from the distribution center. - Ensure that fleet is adequate for operations and fully maintained - Ensure effective maintenance of fleet and manage schedules vehicle services - Ensure consistent application of company policies and procedures - Must continually work to promote the orderliness and cleanliness of the work area and maintain all company standards. - Maintain daily meetings with staff. Meetings are focused on KPI management and other operational feedback for MR and Last mile deliveries - Works closely with management to identify and resolve all issues and ensure quality service to our customers - Ensures all drivers follow company procedures and apply discipline when and if necessary. - Perform all other duties as assigned by the Branch Manager - It is required of you to work until your daily responsibilities are completed, which might result in you working longer than normally. - Ensure Drivers are available for last mile deliveries daily, by working closely with the labour brokers with driver and assistant requirements. - Compete accident and incident reports timeously and submit to respective parties - Ensure that fleet costs are clearly recorded and reported to Branch Manager - Manage daily staff and overtime efficiently to ensure labor cost is controlled - Extracts data and generates reports which will assist in performance tracking and decision making. - Ensures all CODs are cashed up and reconciled daily. - All administrative documentation is labelled and filed as per procedures. - All daily, weekly and monthly reports/ meeting minutes are up to date - KPI reports sent out timeously daily and are posted on notice boards - Trains and supervise Driver Admins and Drivers to carry out the functions under their control. - Uploads all new drivers for verifications. - Oversees and arranges staff transport. - Ensure that all staff are at work and attendance is 100%. All absent staff to have suitable corrective action to be taken consistently - Measure and manage staff through formal staff appraisals, development, coaching and disciplinary procedures - Effective leadership and direction for the team through involvement and communication to deliver on the relevant key business drivers - Ensure 5S housekeeping standards are implemented and maintained - Implement and maintain health and safety standards in you appointment as Fire Fighter - Ensure the team complies to COVID19 protocols Qualifications and experience: - Minimum of Grade 12 - Tertiary qualification preferred - Minimum of 3 years’ experience Attributes required : - Solutions-oriented, can-do attitude; self-motivated, - Self-starter with high energy levels - Strong organizational & prioritization skills - Attention to detail - Ability to interact with internal & external stakeholders at all levels - Comfortable with change and excellent team player - Comfortable with learning and adapting to new systems - Be able to work in a pressured environment - Be able to complete tasks quickly & efficiently - Be willing to go the extra mile - A structured and disciplined management style - Ability to motivate and inspire a team - Computer literacy (excel, word, PowerPoint) - Knowledge of vehicle tracking systems - Experience in directly and indirectly managing people to deliver continuous improvement Why Join TFS: - Purpose-driven impact: Transform lives through logistics innovation - Advanced technology: Work with cutting-edge systems in a fast-paced environment - Career growth: Thrive in an agile space that champions continuous improvement - Inclusive culture: Your unique perspective drives extraordinary results At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. More than just a job, we offer: A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape. Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.