Automotive Outside Sales Representative

The Automotive Outside Sales Representative is responsible for developing, growing, and maintaining business relationships across multiple automotive service divisions. This position serves as a brand ambassador for the organization and is responsible for generating new business, strengthening existing referral relationships, identifying cross-selling opportunities, and increasing revenue across all associated automotive businesses.  The Sales Representative will work closely with dealerships, insurance partners, fleet and commercial accounts, repair facilities, and local businesses to communicate the capabilities and advantages of the organization’s services. This position requires a motivated, professional, and relationship-driven individual who can identify opportunities, develop new accounts, and consistently represent the organization in the marketplace.  Key Responsibilities:  Sales & Business Development  - Develop and implement sales strategies to generate new business and increase revenue across all automotive divisions. - Promote and sell services across collision repair, towing, detailing, auto glass, ADAS calibration, and other associated automotive services. - Identify, research, and establish relationships with new prospects to develop a strong pipeline of qualified leads and business opportunities. - Develop referral relationships with automotive dealerships, insurance partners, fleet managers, repair facilities, commercial accounts, and local businesses. - Identify opportunities to cross-sell services between divisions and maximize the value of existing business relationships. - Meet or exceed established sales, account development, and revenue objectives. - Conduct regular prospecting, sales calls, presentations, and follow-up activities. - Maintain accurate and timely information in the company CRM system to track sales activity, prospects, referrals, opportunities, and business generated. Account Management & Customer Relationships  - Maintain strong, professional, and ongoing relationships with existing referral partners and commercial accounts. - Conduct regular sales visits and follow-up communications with existing customers and referral partners. - Monitor account activity and identify opportunities for additional services or increased business. - Address customer and partner concerns in coordination with the appropriate operational teams. - Ensure customer expectations are clearly communicated to internal departments. - Develop long-term relationships that promote customer retention, repeat business, and continued growth. Marketing & Brand Representation  - Represent the organization professionally at networking events, trade shows, community events, and other industry functions. - Communicate the organization’s capabilities, certifications, technology, and commitment to OEM procedures and industry standards. - Educate referral partners and prospective customers on available services and the advantages of utilizing the organization’s multiple divisions. - Distribute marketing materials and assist with promotional initiatives designed to increase awareness and generate new business. - Serve as a professional ambassador for all associated businesses and future divisions or services added to the organization. Internal Communication & Team Coordination  - Work closely with estimators, customer service representatives, production teams, managers, and other internal departments to support customer needs. - Communicate customer expectations, account requirements, and special requests clearly to the appropriate team members. - Provide leadership with regular feedback regarding customer needs, market conditions, competitor activity, and potential business opportunities. - Collaborate with operational teams to ensure that commitments made to customers and referral partners can be effectively fulfilled. Sales Administration & Reporting  - Maintain accurate records of sales activities, customer contacts, prospects, referrals, and opportunities within the company CRM system. - Track sales performance and provide regular updates regarding account development and business opportunities. - Maintain an organized and current prospect pipeline. - Follow established company procedures for documenting sales activities and customer information. - Utilize CRM and other company systems consistently and effectively. Required Skills/Abilities/Attributes:  - Strong sales, business development, and relationship-building skills. - Excellent verbal and written communication skills. - Strong interpersonal and customer service skills. - Highly motivated and results-oriented with the ability to work independently. - Strong organizational skills and attention to detail. - Ability to effectively manage multiple accounts, prospects, and priorities. - Strong problem-solving and follow-up skills. - Professional appearance and demeanor. - Ability to build credibility and trust with customers, referral partners, and business owners. - Proficient with computer software and CRM systems. - Valid driver’s license with a clean driving record. Qualifications:  - Minimum of 2 years of automotive, B2B, outside sales, business development, or related experience. - Strong understanding of automotive services and the automotive repair industry. - Demonstrated ability to develop new business and maintain long-term customer relationships. - Existing relationships within automotive dealerships, insurance, fleet, commercial, or repair industries are preferred. - Knowledge of OEM repair procedures and automotive technology is preferred. - Experience utilizing Customer Relationship Management (CRM) systems is preferred. - Ability and willingness to travel throughout the assigned territory for sales calls, customer visits, networking events, and business development activities. Performance Expectations:  - Consistently pursue and develop new business opportunities. - Maintain a healthy and active sales pipeline. - Meet or exceed established sales and revenue goals. - Maintain strong relationships with existing referral partners. - Demonstrate consistent CRM usage and accurate sales reporting. - Identify opportunities to expand business across multiple divisions. - Represent the organization professionally and positively within the automotive and local business communities. Compensation & Benefits:  - Competitive base salary with commission or performance-based earning potential. - Company vehicle or vehicle allowance, if applicable. - Health benefits and paid time off, as applicable. - Training and professional development opportunities. - Opportunity for advancement and increased responsibility as the organization continues to grow. - Training and exposure across all automotive service divisions.