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Assistant Operations Administrator
San Francisco, CA, US · On-site · Full-time
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About the role
Customer Support
SafetyMax Corporation is headquartered in San Francisco and helps businesses prepare and respond to emergency situations that can affect their people and property. Think first aid supplies, preparedness kits, AEDs and CPR training. We serve a national clientele and our customers are large businesses.
We are seeking a friendly, relationship oriented individual to join our team in a customer service and office administration role. This position is based out of our San Francisco office and reports to the senior operations manager. This is NOT an entry level position. There is opportunity for rapid advancement. Please read qualifications carefully.
Job Description:
Your primary responsibility will be to provide customer service and support our service, sales and training operations.
Responsibilities include
1. Assisting clients with tracking orders, service schedules and product questions
2. Processing orders utilizing our accounting system
3. Maintaining website and providing support to our clients and sales team
4. Training administration: Processing class rosters and certificates
5. Route service administration.
6. Sales reporting
- 3-5 years customer service and administrative experience.
- Exceptional follow up skills
- Advanced skills with MS office
- Excellent written and oral communication skills (some college preferred)
- Great problem solving skills
- Serious about their work. Strong work ethic
- Valid driver's license and vehicle to get to work
Please note that this is not an entry level position. Candidates MUST have at least 2-3 years of recent experience within a similar role. For immediate consideration, please apply online.